EveryAge Wellness

Premium telehealth made simple. Prescription medications delivered to your door — affordable pricing, free shipping, no insurance required. This is a telehealth platform connecting patients with licensed providers. Compounded in the USA. Prescription required.

Contact Us

EveryAge Wellness LLC
7901 4th St N Ste 300
St. Petersburg, FL 33702
Email: customercare@everyagerx.com
Phone: (727) 653-8700

Terms of Service

Last updated: September 16, 2026

1. Acceptance of Terms

By accessing or using the EveryAge Wellness website and services, you agree to be bound by these Terms of Service. If you do not agree, you may not use our services. You must be at least 18 years of age to use this service.

2. Description of Services

EveryAge Wellness operates as a telehealth platform that connects patients with licensed healthcare providers for online consultations. We are not a pharmacy, medical group, or healthcare provider. All clinical services are provided by independently licensed medical professionals and affiliated provider groups. Prescriptions, when issued, are filled and shipped by licensed US-based pharmacies.

3. Eligibility

Our services are available to individuals who are at least 18 years old and reside in states where our affiliated providers are licensed to practice. Service eligibility varies by state. It is your responsibility to confirm that our services are available in your location before completing an intake form.

4. Telehealth Consent

By using our services, you consent to receive healthcare services via telehealth technology. You understand that telehealth involves the communication of your medical information electronically to healthcare providers. You acknowledge that telehealth has limitations and is not appropriate for all medical conditions or emergencies.

5. Medical Disclaimer

The content on this website is for informational purposes only and is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

6. User Accounts

You are responsible for maintaining the confidentiality of your account information and password. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to suspend or terminate accounts at our discretion.

7. Payment and Billing

By purchasing a consultation or treatment plan, you agree to pay all applicable fees. Payment is collected at the time of purchase. Subscription plans auto-renew unless canceled prior to the renewal date. Pricing is subject to change with reasonable notice.

8. Subscription & Cancellation Policy

Monthly subscriptions are shipped to your shipping address every twenty-five (25) to twenty-seven (27) days, depending on your product, to ensure you receive your next month's supply promptly and prevent any interruption in treatment. If you find yourself with a surplus of product, you may request to pause your subscription at any time. We recommend using your latest month's supply for the best treatment efficacy. Your subscription will automatically renew each month on the date of your original purchase unless you cancel prior to the renewal date.

If you are enrolled in a Subscription and/or Auto-Replenish plan and have provided a valid payment method, each payment will be automatically processed at the time of each subscription renewal or installment and billed to the payment method on file in your patient portal.

After signup, your patient portal will show your last order date and future payment date(s) under the Subscriptions tab. You may change your address, renewal date, or payment method from this page by logging in. ANY ORDER(S) IDENTIFIED AS "PROCESSING," "SHIPPED," OR "COMPLETED" CANNOT BE CANCELED.

In order to cancel your upcoming order before it is processed or shipped, you must contact EveryAge Wellness at least three (3) days before the next billing date. You also have the option to postpone your next billing date by logging in and adjusting the date under the Subscriptions tab of your patient portal at any time before the order is placed. You will be responsible for all charges related to any order identified as "PROCESSING," "SHIPPED," OR "COMPLETED" prior to the cancellation of your subscription.

IF YOU WISH TO CANCEL YOUR PARTICIPATION IN A SUBSCRIPTION OR AUTO-REPLENISH PLAN, YOU MUST CONTACT CUSTOMER SERVICE AT LEAST THREE (3) DAYS PRIOR TO THE NEXT BILL DATE TO ENSURE YOUR ORDER DOES NOT PROCESS.

You may cancel by emailing customercare@everyagerx.com or by calling (727) 653-8700 during our normal business hours.

EveryAge Wellness reserves the right to cancel or deactivate your account and any associated subscription if your account remains inactive or unverified for more than 120 consecutive days following purchase or initial registration. In such cases, no refunds will be issued unless explicitly requested within the 120-day window. Accounts canceled due to prolonged inactivity are not eligible for refunds unless a valid refund request is submitted within 120 days of purchase.

9. Text Messaging (SMS) Program

SMS Use Cases — What Messages We Send. If you provide your mobile number and opt in, EveryAge Wellness will send you text messages related to your care and your orders. These include: assessment and intake reminders, messages needed to complete your medical questionnaire, provider and prescription updates, order confirmations, shipping and delivery notifications, subscription and renewal reminders, and customer service replies. If you separately opt in to marketing messages, we may also send occasional promotions, discounts, and product announcements. Marketing consent is optional and is collected with its own checkbox.

Consent to receive text messages is not a condition of any purchase, and is not required to use our services or receive treatment.

Opt-Out Instructions. You can cancel the SMS service at any time by replying STOP to any message you receive from us. After you send STOP, we will send you a confirmation message and will no longer send SMS messages to that number. To rejoin, sign up again as you did initially and we will resume sending messages. You may also opt out by emailing customercare@everyagerx.com or calling (727) 653-8700.

Help and Customer Support Contact. If you are experiencing issues with the messaging program, reply with the keyword HELP for assistance, or contact us directly: EveryAge Wellness LLC, 7901 4th St N Ste 300, St. Petersburg, FL 33702. Email: customercare@everyagerx.com. Phone: (727) 653-8700.

Message and Data Rates. Message and data rates may apply. Message frequency varies. Standard messaging rates from your wireless carrier apply to any messages you send or receive from us.

Carrier Liability. Carriers are not liable for delayed or undelivered messages. Delivery of messages is subject to effective transmission by your wireless carrier and is outside of our control. Supported carriers may change without notice.

Age Restriction. You must be at least 18 years of age to opt in to and participate in our text messaging program. By opting in, you confirm that you are 18 or older and that you are the account holder or have authority from the account holder of the mobile number you provide.

Privacy. Your mobile information and SMS opt-in data will never be sold or shared with third parties for promotional or marketing purposes. For full details on how we collect, use, and protect your information, see our Privacy Policy.

10. Limitation of Liability

To the fullest extent permitted by law, EveryAge Wellness shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability shall not exceed the amount you paid for the service in the 12 months preceding the claim.

11. Modifications

We reserve the right to modify these terms at any time. Material changes will be communicated via email or a prominent notice on our website. Continued use of the service after changes constitutes acceptance of the revised terms.

12. Contact

If you have any questions about these Terms of Service, please contact us at: EveryAge Wellness LLC, 7901 4th St N Ste 300, St. Petersburg, FL 33702. Email: customercare@everyagerx.com. Phone: (727) 653-8700.

SMS Opt-In Consent

When you enter your mobile phone number in our onboarding forms, EveryAge Wellness presents the following consent checkboxes. Both checkboxes are optional and are never pre-checked; consent is given explicitly by checking a box, and no checkbox is required to use our services or receive treatment.

You can cancel the SMS service at any time. Just text STOP to the number you received messages from. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at customercare@everyagerx.com or (727) 653-8700.

Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

If you have any questions regarding privacy, please read our Privacy Policy. See also our Terms of Service.

Privacy Policy

Last updated: September 18, 2026

1. Introduction

EveryAge Wellness ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. We comply with all applicable federal and state privacy laws.

2. Data Protection

We are committed to protecting your personal and health information. All information you provide through our platform is handled with the highest level of security and confidentiality. Our systems use encryption, access controls, and audit trails to ensure your information remains protected.

3. Information We Collect

Personal Information: Name, email address, phone number (including mobile number), date of birth, mailing address, payment information, and text-message consent records such as the date and time of opt-in and the wording shown to you.

Health Information: Medical history, current medications, allergies, symptoms, and other health-related information provided through our intake forms and consultations.

Technical Information: IP address, browser type, device information, and usage data collected through cookies and analytics tools.

4. How We Use Your Information

To facilitate telehealth consultations with licensed providers
To process and fulfill prescription orders through licensed pharmacies
To communicate with you about your care, orders, and account
To improve our services and user experience
To comply with legal and regulatory requirements
To detect, prevent, and address fraud or security issues

5. Information Sharing

We may share your information with:

Licensed Healthcare Providers: To provide medical consultations and treatment
Licensed Pharmacies: To fulfill prescriptions
Payment Processors: To process transactions securely
Legal Authorities: When required by law or to protect rights and safety

We do not sell your personal or health information to third parties for marketing purposes.

6. Text Messaging (SMS) Program

EveryAge Wellness LLC ("EveryAge Rx"), 7901 4th St N Ste 300, St. Petersburg, FL 33702, operates a text messaging (SMS) program that sends you messages about your medical assessment, your prescriptions, and your orders. This section explains what we send, how you join the program, how often messages arrive, and how to stop them.

Messages we send. Transactional (service) messages: assessment and intake reminders, messages needed to complete your medical questionnaire, provider and prescription updates, order confirmations, shipping and delivery notifications, subscription and renewal reminders, and customer service replies. Promotional messages: occasional offers, discounts, and product announcements, sent only if you give separate marketing consent.

How you opt in. We never enroll you automatically. You opt in by checking the "I agree to receive transactional text messages from EveryAge Wellness" box when you enter your mobile number during an assessment (unchecked by default, ticked by you), by separately checking the optional promotional-messages box (also unchecked by default), by completing the standalone opt-in form at everyagerx.com/sms-opt-in.html, or by replying to a customer care message to confirm you would like text messages. When you opt in we record your mobile number, the date and time of consent, the consent wording shown to you, and the page you opted in from. Consent to receive text messages is not a condition of purchase, treatment, or use of our services. You must be 18 years or older to opt in.

Message frequency. Message frequency may vary — there is no fixed number of messages per month. Messages are triggered by your activity: you may receive several messages across a few days while an assessment or order is in progress (for example, an intake reminder, a prescription update, and a shipping notification), and far fewer once your care is settled, typically a renewal or subscription reminder. Promotional messages are occasional and infrequent.

Costs, carriers, and support. "Message and data rates may apply." Message frequency varies. Carriers are not liable for delayed or undelivered messages. Reply STOP to any message to cancel — we will send a confirmation message and will stop sending messages to that number, and you can rejoin by opting in again. Reply HELP for assistance, email customercare@everyagerx.com, or call (727) 653-8700. You can also use any of these contacts to ask us to delete your mobile number from the program.

How we handle SMS data. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your Personal Data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes.

7. Data Security

We implement industry-standard security measures including SSL/TLS encryption, secure data storage, access controls, and regular security audits to protect your information. All data transmission is encrypted, and our systems are regularly monitored for vulnerabilities.

8. Your Rights

Access your personal and health information
Request correction of inaccurate information
Request deletion of your account and data (subject to legal retention requirements)
Opt out of non-essential communications
Request a copy of your health records

9. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings. Essential cookies required for site functionality cannot be disabled.

10. Contact Us

For questions about this Privacy Policy or to exercise your privacy rights, contact our Privacy Officer: EveryAge Wellness LLC, 7901 4th St N Ste 300, St. Petersburg, FL 33702. Email: customercare@everyagerx.com. Phone: (727) 653-8700.